Issue Prevention

  • Duplicate payment prevention – based on criteria specified by you.
  • Postback reattempts. If your database or systems cannot be updated, PaymentExpress will keep trying to update your system.
  • 24/7 system monitoring allows us to detect any network issues (including Visa, MasterCard, American Express, and Discover outages/issues) and determine any corrective action required to ensure payment accuracy.
  • Our comprehensive 3-way reconciliation means that we communicate any issues to you, and resolve them, even before you detect them.

Issue Support

3way_reconciliationYou don’t need to spend time attempting to reconcile mismatches – our highly trained payment support team will research for you. Mismatches are very rare, but when they do occur we have a tight support feedback loop – meaning that every issue will result in either helping you to create better reports, or taking actions to prevent this error from occurring again.

More Information

To arrange a demo of our payment processing solutions,

Arrange a Demo

or call (412) 246-1371