Since our inception, we’ve focused on providing Software as a Service using a cloud architecture. The only software needed to use our applications is a web browser, and users can access data from anywhere with an internet connection.

Unlike installed solutions that require frequent uploads of new patches and versions, all modifications to our code are made on our development servers. Our clients have instant access to the latest upgrades and enhancements to our software, and the ability to test all upgrades and enhancements in a separate online test environment before we promote them to the production environment.

We own and maintain all computer and network equipment required to run our software. Our equipment is located at enterprise-class data facilities in Pittsburgh, Pennsylvania and Atlanta, Georgia.

This arrangement makes it unnecessary for our clients to budget for staff dedicated to supporting our application, the database, or the systems and equipment on which it runs. For all clients, we provide:

  • Server hardware and software maintenance and operation
  • High availability and disaster recovery network equipment maintenance and operation
  • System and database administration
  • Capacity planning
  • Backup and recovery