Payments
Payment Express®
A comprehensive payment platform for government, delivering the modern experience payers expect today
The government payment platform that unifies every channel, delivering the modern options payers expect and the streamlined operations staff need
Modern payment choices
Meet payers where they are with convenient options–from credit cards and e-checks to modern digital wallets like Apple Pay™, Google Pay™, and Venmo™–resulting in fewer manual transactions for staff and a smoother experience for payers.
Unified payment operations
Centralized reporting and seamless integrations reduce manual work and errors for staff, making payments easier to manage across departments.
Proven protection, trusted by governments
PCI-DSS Level 1 certified and trusted by the most complex jurisdictions in the US.
Dependable systems and reliable support
We are relentlessly focused on system availability, with a core processing uptime exceeding 99.99% and responsive support that keeps payments running smoothly 24/7.
Supporting payments across the most complex departments
PaymentExpress serves government agencies of all types, from property tax offices to DMVs, courts, and beyond.
Property Tax
Reduce call and counter volume with fast, flexible payment options that integrate with county systems. Built for real-time reconciliation, centralized reporting, and audit-ready records.
Motor Vehicle Services
Move renewals, title work, and high-volume transactions online to cut call and counter wait times. Real-time integration and automated workflows that scale without adding headcount.
State Tax & Revenue
Process State Department of Revenue payments with seamless integration to legacy or modern systems, built for transaction volume and reconciliation accuracy.
Permitting & Licensing
Process contractor licenses, building permits, and recurring professional licenses with online renewals integrated across all major permitting systems for seamless workflows.
E-Payments: Modern convenience that drives efficiency
Make online payments the natural choice for payers. With features like scheduled payments, e-billing reminders, bilingual display, and secure digital wallets, payers have more flexibility, and staff handle fewer manual transactions.
Scheduled Payments
Allow users to customize when and how they pay when bills are due or at a set date or single payments for a future date.
E-Billing and Notifications
Remind payers in advance of their scheduled payments, providing the option to pause or cancel at any time.
Customer Profiles
Enable payers to securely store card and bank account details and associate their vehicles and accounts with their profile for convenient management in one place.
Shared Checkout
Facilitate transactions from multiple departments within a single shopping cart.
IVR
Our Interactive Voice Response (IVR) payment channel lets customers make seamless, PCI-compliant payments over the phone.
Duplicate Payment Prevention
Eliminate duplicate payments with our proprietary duplicate payment prevention software.
Payment Links
Create and send secure online payment links to your customers via SMS or email.
Bilingual Display
Payers can interact with our sites in either English or Spanish. Emails, receipts, and other forms of written communication are also available in both languages.
Payment History
Access a complete payment history with direct links to receipts.
In-person payments: Enable secure and efficient in-person transactions
Optimize the payer experience at the counter with modern point-of-sale devices, custom payment and form workflows, EMV security, and an array of payment options.
Unified PIN Pad and POS Solution
Simplify the customer experience with a single point-of-sale (POS) device that captures customer input and signatures, completes forms, and processes payments.
Customizable Workflows
Tailor payment workflows that make sense for your agency and suit your customers’ needs.
Multi-Channel Payment Acceptance
Accept EMV secure payments through credit and debit cards, mobile wallets, contactless payments, and more.
Eliminate Manual Errors
Prevent transposition errors with PaymentExpress. Cashiers will no longer need to enter data into multiple systems.
Unified PIN Pad and POS Solution
Simplify the customer experience with a single point-of-sale (POS) device that captures customer input and signatures, completes forms, and processes payments.
Speed Up Transactions
Manage high transaction volumes during peak periods and enhance the experience for both cashiers and customers.
Optional Screen Mirroring
Enable cashiers to easily follow along on the customer journey.
Back-office Support & Automation: Unify systems and reduce manual work
Transform cumbersome back-office processes into smooth and automated experiences. Our dedicated support team also handles payment-related inquiries, so you can focus on your office’s core functions.
Seamless Integration
PaymentExpress integrates smoothly with existing systems of record, so your internal IT staff can spend less time on maintenance and more time on what matters.
Turbo Reporting
Access real-time, customizable reports across all areas of the system. Experience lightning-fast processing from our flexible and powerful interface, save unlimited custom and email subscription reports with flexible data search criteria, hundreds of data fields, item-level detail reporting, and more.
Digitization Services
Transform paper-based documents and customize forms into digital formats that easily integrate with PaymentExpress or your department website.
Dedicated Support
Our support teams are available to resolve issues and ensure smooth payment operations at any time.
Unified Payments View
Bring payment information from multiple sources across departments, systems, locations, channels, and methods into one platform. Staff gain a single source of truth to track, reconcile, and report activity holistically.
Turn insights into action with Data Insights
Turn payment data into action. Spot trends in mobile adoption, office visits, and citizen behavior–so you can improve services and revenue strategies.
See how our clients have simplified payments with PaymentExpress.