Official Insights: Modernizing Government | Nancy Millan
March 14, 2022In this interview, we speak with Nancy Millan, Tax Collector for Hillsborough County, Florida. Like so many other tax collection offices, the pandemic forced Nancy and her staff to evaluate antiquated processes and “reinvent” the way they conducted business. They moved many services online, not only to keep customers safe but also meet the growing… Read more »
Categories: Official Insights: Modernizing Government
Official Insights: Modernizing Government | John Ewing
February 21, 2022In our second episode of Official Insights: Modernizing Government, we talk with John Ewing, Treasurer for Douglas County, Nebraska. By the time the pandemic began, John and his staff had already moved many services online, easing the inevitable transition away from in-person services due to the pandemic. Even so, John and his staff had to… Read more »
Categories: Official Insights: Modernizing Government