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Stay up to date on the latest announcements, product releases, and company milestones.
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News
Alameda County’s Treasurer-Tax Collector has launched PaymentExpress®, Grant Street Group’s modern payment platform, ahead of the busy tax season. The new system expands payment options, strengthens security, and streamlines processing for the County’s 1.6 million residents, with over $283 million processed in the first month.
Sacramento County has launched Grant Street Group’s TaxSys, a modern cloud-based property tax platform that streamlines operations, enhances security, and improves online services for more than 1.6 million residents.
San Bernardino County goes live with TaxSys®, delivering modern, efficient property tax services for residents and staff.
Client Stories
Williamson County Modernizes Tax Collection with Grant Street Group’s PaymentExpress®
Faced with rapid growth and operational bottlenecks, the Williamson County Tax Assessor-Collector's office struggled with high e-check returns, duplicate payments, and cumbersome manual reconciliation. They partnered with Grant Street Group to implement the PaymentExpress platform, modernizing their entire payment ecosystem. This case study details how new digital workflows, scheduled payments, and IVR upgrades led to a 48% decrease in e-check returns, the virtual elimination of duplicate payments, and a 70% drop in abandoned call center calls, significantly improving staff efficiency and customer satisfaction.
Blog
gLabs is Grant Street Group’s innovation lab. It’s where we experiment with new ideas and get feedback from you on which ideas would be valuable for your offices. Outside-the-box thinking, a commitment to rapid prototyping, and your suggestions help us hone and deliver the features and new products that are most useful to you. Do you have an innovative idea for Grant Street Group’s products? Please let us know!
