PaymentExpress® centralizes online payments for government services. Customers are offered one convenient platform to manage and make payments. Saved payment methods, scheduled payments, reminders, and a host of other helpful features make paying bills online as simple as a few clicks.
Seamless Payments From Any Device
On the go, paying from an iOS or Android device? Relaxing at home, logging in from a laptop? Wherever a customer is, whatever device they opt to use, PaymentExpress guarantees a quick and seamless experience. The platform was designed for any customer, anywhere, using any device.
Easy Profile Creation
It’s the era of profile and password exhaustion. That’s why PayHub allows customers to securely log in using either their Google or Facebook accounts. Using an existing Google or Facebook account to sign in is an option, not a requirement. Customers can create a unique username and password combination if they prefer that option.
Flexible scheduled payments allow users to customize when and how they pay.
- A single payment for a future date
- When the bill is due or on a set date
- Amount due or a flat amount
- At a frequency that matches the billing cycle
- Pause or cancel scheduled payments at any time
- View completed payments and future scheduled payments
- Receive email reminders to pay on time
- Send payment-related questions directly from the website
Stored Payment Methods
No more searching through purses and wallets for credit cards. No more logging into bank sites looking up accounts when it’s time to pay. Saving credit card or bank account information within a profile expedites the checkout process.
Customers can interact with PayHub sites in either English or Spanish. Emails, receipts, and other forms of written communication are also offered in both languages. Emails associated with the payment automatically adjust to match.
Complete Payment History
Payment history is displayed on one page with links to receipts. Scheduled payments are visible at a glance and can be modified or canceled with a click.
Analytics and Reporting
Analyze Your Data in Real-Time
PaymentExpress provides an extremely flexible, powerful interface for analyzing data through real-time customized reports across all areas of the system. These reports can be used for a wide range of purposes, from low-level data extraction to high-level statistical reports to workflow management. Our reporting tool also lets you specify search criteria, including date ranges (using phrases such as “today,” “yesterday”, and “last month”) and wildcards for any field, and summarize with subtotals and a grand total.
- Unlimited custom and saved reports
- Unlimited emailed subscription reports
- Flexible date search criteria, including “yesterday” and “last month”
- Download Excel, CSV, or PDF files
- Hundreds of data fields available in reporting
- Item level detail in reporting, including on customer receipts
GovHub is a digital services portal that allows governments to offer better customer experiences online. Customers are given the ability to complete and submit forms and applications online, upload documents, pay taxes, fees, and bills via text, set up electronic billing, opt to use alternative payment methods (e.g., PayPal), interact with chatbots for easy site navigation, and much more. Government clients can access business intelligence analytics to help determine what customers need now and what they’ll expect in the future. All standard payment methods, including credit and debit cards, as well as ACH payments, can be processed through GovHub.