Grant Street Group to Modernize Property Tax Experience for the Nation’s Largest County

Grant Street Group to Modernize Property Tax Experience for the Nation’s Largest County

Los Angeles County selected Grant Street Group’s cloud-based TaxSys® platform to modernize the nation’s largest property tax operation, delivering a faster, more transparent digital experience and self-service tools for nearly 10 million taxpayers.

From 10 Buckets of Mail to Zero: How Jefferson County DOR Transformed Resident Service Through Digital Innovation

Jefferson County is the largest county in Alabama, serving more than 660,000 residents across the Birmingham metro area. Historically, the Department of Revenue (DOR) managed high-volume tax and license renewals through paper-intensive, manual workflows that often led to seasonal backlogs and significant staff overtime.

Alachua County Tax Collector, Florida: One Integrated System, Measurable Savings, and Stronger Operations

Alachua County, Florida’s Tax Collector’s Office replaced multiple legacy vendors with Grant Street Group’s integrated TaxSys, PaymentExpress, RenewExpress, EscrowExpress, LienHub, and TitleExpress platform—cutting more than $2.5 million in staffing costs, moving property tax and DMV payments online, and improving operational efficiency, reporting, and customer s

How Fort Bend County Is Modernizing Payments, One Innovation at a Time

Fort Bend County's Tax Assessor-Collector's Office serves one of the fastest-growing counties in Texas, ranked eight out of 254 counties, across six locations, processing hundreds of thousands of transactions each year. For Tax Assessor-Collector Carmen P. Turner, keeping pace with that growth means continuously raising the bar on the resident payment experience.

Orange County Modernizes Tax Collection with TaxSys®, Reducing IT Overhead and Delivering a Customer-Centric Payment Experience

Orange County Tax Collector modernized a 20+ year-old tax system with Grant Street Group’s TaxSys® cloud platform, reducing IT overhead, expanding digital wallet and tap-to-pay

PaymentExpress Enables Multi-Channel Digital Payment Modernization for State Agencies

State revenue agencies are modernizing operations with PaymentExpress. Discover how the Washington State Department of Revenue expanded its secure, in-person payment solution into a fully integrated multi-channel experience—supporting online, phone, and GenTax integrations without disrupting core systems.

Leon County Tax Collector, FL to Modernize Property Tax and Payments with Grant Street Group

Leon County, Florida has selected Grant Street Group’s TaxSys and PaymentExpress to modernize property tax billing and online payments. The Leon County Tax Collector will move to a cloud-based property tax system serving roughly 300,000 residents in Tallahassee and beyond.

Florida Motor Vehicle Services Modernized with TaxSys’ Full Cashiering Integration

Florida motor vehicle services are evolving with the next generation of technology. Grant Street has successfully integrated TaxSys with the state of Florida’s new cloud-based system. This milestone delivers faster, more reliable transactions for Tax Collectors and residents, marking a new era of streamlined service across the state.

Alameda County Treasurer-Tax Collector Launches Modern Payment Platform Ahead of Critical Tax Season

Alameda County’s Treasurer-Tax Collector has launched PaymentExpress®, Grant Street Group’s modern payment platform, ahead of the busy tax season. The new system expands payment options, strengthens security, and streamlines processing for the County’s 1.6 million residents, with over $283 million processed in the first month.

Williamson County Modernizes Tax Collection with Grant Street Group’s PaymentExpress®

Rapid growth requires rapid solutions. Williamson County used Grant Street’s PaymentExpress to modernize their payments, resulting in 48% fewer e-check returns and a 70% drop in abandoned calls. Discover how they automated reconciliation and improved service.

Sacramento County Future-Proofs Property Tax Operations with TaxSys® Go-Live, Serving More than 1.6 Million Residents

Sacramento County has launched Grant Street Group’s TaxSys, a modern cloud-based property tax platform that streamlines operations, enhances security, and improves online services for more than 1.6 million residents.

San Bernardino County Goes Live with TaxSys, Modernizing Property Tax for Over Two Million Residents

San Bernardino County goes live with TaxSys®, delivering modern, efficient property tax services for residents and staff.

DeKalb County, GA Tax Commissioner's Office Implements PaymentExpress

The DeKalb County Tax Commissioner’s Office partnered with Grant Street Group to launch PaymentExpress®, introducing tap-to-pay, Apple Pay, and Google Pay at all Tax Commissioner locations. The new system improves efficiency, enhances security, and delivers a faster, more convenient experience for residents and staff.

Pasco County Tax Collector's Office Launches FDOT Toll Payments with Grant Street's TaxSys

Pasco County residents can now clear toll violations while renewing registrations! We partnered with the Pasco Tax Collector and FDOT to deliver this real-time TaxSys® integration. It streamlines the workflow, saves time, and simplifies compliance for drivers across the state.

Seminole County, FL Tax Collector Goes Live with Grant Street's TaxSys® Suite

Seminole County joins 30 other Florida counties in modernizing operations with Grant Street Group’s TaxSys®. The Tax Collector’s Office successfully launched the cloud-based platform alongside LienHub®, VisionPro™, and PaymentExpress®, creating a fully integrated, efficient experience for staff and citizens.

South Dakota Department of Revenue Now Using PaymentExpress® for Fast, Secure E-Payments

South Dakota residents can now enjoy a faster, secure experience with 605DRIVE, the Department of Revenue’s new vehicle system. Integrated with Grant Street’s PaymentExpress®, the platform accepts online payments for titles and registrations via credit card, Apple Pay, Google Pay, and PayPal.

Orange County, Fl Tax Collector Modernizes with Grant Street's TaxSys® Suite

The Orange County Tax Collector’s Office has successfully implemented TaxSys®, Grant Street Group’s cloud-based tax collection and billing system. Serving more than 1.4 million residents, Orange County is the 30th Florida county to adopt TaxSys, along with LienHub®, VisionPro™, and PaymentExpress®, improving efficiency, security, and customer service.

Ohio Bureau of Motor Vehicles Introduces Apple Pay as New Online Payment Method via PaymentExpress®

The Ohio Bureau of Motor Vehicles, in partnership with Grant Street Group, has introduced Apple Pay as a payment option for BMV Online Services. Ohio residents can now use Apple Pay for registrations, license reprints, and more, expanding secure, convenient digital payment choices across the state.

Henry County, GA Tax Commissioner's Office Launches PaymentExpress® for Convenient, Secure E-Payments

The Henry County Tax Commissioner’s Office has implemented PaymentExpress®, Grant Street Group’s integrated payment processing solution. Residents can now make motor vehicle payments using tap-to-pay and digital wallets like Apple Pay and Google Pay, improving efficiency, security, and convenience at the McDonough and Stockbridge offices.

Massachusetts Executive Office of Health and Human Services Enhances Payment Processing with PaymentExpress®

Grant Street Group has implemented its PaymentExpress system for the Massachusetts Executive Office of Health and Human Services (EOHHS) to modernize its payment operations. The platform provides the public with numerous digital payment options, like PayPal and Apple Pay, while giving the agency itself improved tools for reporting, system integration, and data analytics.

Williamson County, Texas Tax Assessor/Collector’s Office Streamlines Payments and Introduces Scheduled Payments with PaymentExpress®

Grant Street Group has converted the Williamson County Tax Assessor/Collector’s Office in Texas to its PaymentExpress solution. In collaboration with the county, Grant Street also developed and delivered an online scheduled payments feature, allowing taxpayers to easily set up recurring prepayments or installment plans for property tax and DMV fees. The platform also adds modern options like Apple Pay and PayPal for online and in-person transactions, increasing efficiency for the fast-growing county.

PaymentExpress® Delivers Expanded Payment Options to the Seminole County, FL Tax Collector’s Office

Grant Street Group has successfully launched its PaymentExpress and LienHub solutions for the Seminole County Tax Collector’s office. This implementation modernizes the county's payment processing with options like Apple Pay and Google Pay, while also streamlining its online tax certificate sales. According to the Tax Collector, the seamless integration of these platforms has increased efficiency and improved staff morale.

Hall County, Georgia Tax Commissioner’s Office Implements PaymentExpress® for Fast, Secure E-Payments

The Hall County Tax Commissioner’s Office has launched Grant Street Group’s PaymentExpress®, giving residents faster, more secure options for motor vehicle and property tax payments. The integrated solution supports contactless payments, digital wallets, and seamless state system integration.

PaymentExpress® Delivers Expanded Payment Options to the Massachusetts Educator Licensure

The Massachusetts Department of Elementary and Secondary Education (DESE) has launched Grant Street Group’s PaymentExpress® for online educator license applications. The solution provides teachers and administrators with secure, convenient payment options including credit card, e-check, PayPal, and Google Pay, while delivering modern reporting and data analytics capabilities.

Hawai’i County Selects PaymentExpress® to Modernize E-Payments for Vehicle Registration and Licensing

Hawai‘i County Department of Finance and Vehicle Registration & Licensing (VRL) has selected Grant Street Group’s PaymentExpress® to modernize in-person and online payment services. Residents will soon be able to pay with credit cards, debit cards, and digital wallets across six VRL locations, improving efficiency and convenience.

Georgia Department of Revenue Tax Center Now Using PaymentExpress® for Fast, Secure E-Payments

The Georgia Department of Revenue (DOR) has launched Grant Street Group’s PaymentExpress®, enabling secure online and in-person payments for motor vehicle and state tax transactions, including PayPal, across 12 regional offices and the Georgia Tax Center.

Cobb County Tax Commissioner’s Office Streamlines In-Person Payments with PaymentExpress

The Cobb County Tax Commissioner’s Office now offers PaymentExpress®, Grant Street Group’s integrated payment solution, for fast, secure in-person DMV payments across five county locations, including tap-to-pay and digital wallet options.

Williamson County Tax Assessor Collector Selects PaymentExpress® for E-Payments

The Williamson County Tax Assessor Collector’s Office has selected Grant Street Group’s PaymentExpress® to modernize e-payment services for property tax and DMV transactions. The implementation, scheduled to launch for the 2024 property tax season, will offer residents a unified platform for online and in-person payments, including cards, e-checks, and digital wallets.

Seminole County Tax Collector Selects TaxSys® and PaymentExpress®

The Seminole County Tax Collector has chosen Grant Street Group’s full suite of tax collection and payment solutions, including TaxSys®, PaymentExpress®, LienHub®, and VisionPro™, to modernize operations and enhance services for over 470,000 residents. Implementation will begin in 2024 and continue into 2025.

TaxSys® and PaymentExpress® Awarded Contract with Orange County, Florida

Orange County Tax Collector launches PaymentExpress® and selects TaxSys® for integrated tax collection, billing, and payment solutions serving over 1.4 million residents.

PaymentExpress® Introduces Data Insights, a Powerful Business Intelligence Tool for Payment Data

PaymentExpress® has launched Data Insights, a new Business Intelligence tool designed to give clients greater visibility into their payment data. With interactive dashboards covering transaction volume, in-person and contactless payments, and e-check returns, the tool helps organizations uncover trends, improve operations, and drive data-informed decision making.

Georgia’s 159 Counties Now Use PaymentExpress for Online Payments

Georgia County Tax Commissioners go live with PaymentExpress® for online motor vehicle payments, offering secure, convenient options for residents.

Norfolk, VA Realizes $561,000 Debt Service Cost Savings with MuniAuction Competitive Bond Sale

The City of Norfolk successfully sold $51.5 million in Water Revenue Bonds using Grant Street Group’s MuniAuction platform, funding key water infrastructure upgrades.

Sacramento County Selects TaxSys®, Grant Street Group’s Cloud-Based Tax Billing, Collection, and  Distribution System

Sacramento County selects Grant Street Group’s TaxSys for a cloud-based property tax billing, collection, and distribution solution, with implementation planned for fall 2025.

Ohio Bureau of Motor Vehicles Introduces PayPal as New Online Payment Method

Grant Street Group introduces PayPal as a payment option for the Ohio BMV, enabling residents to pay online for vehicle registrations, driver licenses, and other services.

Hernando County Tax Collector Goes Live with Grant Street’s TaxSys® Suite

Hernando County Tax Collector goes live with Grant Street Group’s TaxSys, providing residents with a streamlined, cloud-based tax collection and billing system.

Clay County Goes Live with Grant Street’s TaxSys® Suite

Official Insights: Modernizing Government | John Power

This interview with John Power, Alachua County Tax Collector, explores the modernization of government services. He discusses the evolution of technology in his office, driven by the core belief that customer service is the primary product and that online interactions should have a "personal touch." Mr. Power also explains how the pandemic accelerated the adoption of online services and how his office now uses data analysis to empower employees and improve the customer experience.

Official Insights: Modernizing Government | José Cisneros

In this interview, San Francisco Treasurer José Cisneros shares how his office responded to the COVID-19 pandemic's profound effect on taxpayers. He explains how his staff worked with government leaders to change tax deadlines and communication plans, allowing people to submit payments safely and on time. Mr. Cisneros also details how a data-driven approach is helping his office become more responsive to citizens and begin addressing social and financial inequalities.

Official Insights: Modernizing Government | Nancy Millan

This interview features Nancy Millan, Tax Collector for Hillsborough County, who discusses how the pandemic forced her office to evaluate antiquated processes and "reinvent" how they do business. She explains that moving services online was not only to keep customers safe but also to meet the growing expectation for a convenient, "Amazon Experience" from government. Nancy shares her perspective on how consistent digital communication, Artificial Intelligence, and ubiquitous technologies like QR codes all support her goal of delivering services that are simple, convenient, and secure.

Official Insights: Modernizing Government | Mike Baca

This interview features Mike Baca, CIO for the New Mexico Tax and Revenue Department, who discusses the "true paradigm shift" his department underwent during the pandemic. He explains how the need to keep citizens and employees safe was the catalyst for a revolutionized approach to delivering government services online. Mike also shares his perspective on what quality customer service looks like in government and the critical importance of data security.

Lee County Tax Collector Goes Live with TaxSys®

Official Insights: Modernizing Government | John Drew

Official Insights: Modernizing Government | John Ewing

In this episode, we speak with John Ewing, Treasurer for Douglas County, Nebraska, about his office's proactive approach to modernization. Having already moved many services online before the pandemic, his team was well-prepared for the transition but continued to focus on making services faster, safer, and more accessible. John explains how his office utilizes direct feedback from the community to implement efficiencies that align with what residents want and need.

Official Insights: Modernizing Government | Noelle Branning

This article introduces "Official Insights: Modernizing Government," a new seven-part interview series on how government offices are adapting to modern challenges. The series explores innovative approaches to payment services, the value of data analytics, and how technology is shaping the future of customer service. The first episode features Noelle Branning, Tax Collector for Lee County, Florida, who was elected in 2020. She discusses how moving services online and exploring new engagement opportunities helped her office maintain a culture of great customer service during the pandemic.

Clay County Tax Collector goes live with PaymentExpress®

Growing Touch-Free Government Payments

This whitepaper details the rapid acceleration of contactless payment adoption in the U.S., a trend driven by new payer behaviors that emerged in 2020. It explains how Grant Street Group responded by engineering a truly "touch-free" checkout experience for its PaymentExpress platform, eliminating any need for payers to physically touch a terminal. The paper highlights a resulting 3,400% increase in contactless usage among Grant Street's government clients, demonstrating the success and demand for safer, more efficient payment solutions.

Duval County Tax Collector Goes Live with TaxSys®

City of Syracuse Successfully Launches New York State's Open Online Bond Auction Pilot Program

Grant Street Group Awarded Payment Processing Contract with Georgia Department of Revenue

Miami-Dade County Will Use PaymentExpress® to Process $2.5 Billion Per Year in E-Payments

Miami-Dade County School District Sells $475 Million Note on MuniAuction®

Contra Costa County Will Use PaymentExpress® to Process $400 Million Per Year in E-Payments

Lee County, FL Selects TaxSys® as its New Cloud-Based Tax Billing and Collection System

City and County of San Francisco Pivot to Fully-Remote Implementation, Meet Deadline for New Cloud-Based Tax Billing & Collection System

Duval County, FL Selects TaxSys®

Software at your Service, During the COVID-19 Era

State of Ohio’s Official Online Plate Renewal Site Goes Live with PaymentExpress®

Grant Street Group unveils new company logo

Fort Bend County, TX Goes Live with PaymentExpress®

Grant Street Group hosts $117 million bond sale for City and County of Denver

Grant Street Group hosts $1.8 billion in note auctions for the MTA in third quarter, bringing total since 2015 to $12.6 billion

Grant Street Group ranked as one of the Best Places to Work in 2019 by Pittsburgh Post-Gazette and Pittsburgh Business Times

Martin County, FL Goes Live with TaxSys®

Grant Street Group Hosts $85 Million Bond Auction for Ocean City, NJ

Fort Bend County, TX Tax Assessor-Collector Selects PaymentExpress®

San Mateo County, CA Goes Live with TaxSys®

Grant Street Group Hosts High-Demand Auction for Texas Comptroller, Selling $8 Billion in Short-Term Notes

Meet Jessica: Business Analyst Intern (Summer 2019)

This article features Jessica, a 2019 Business Analyst Intern and a History and English major from Grove City College. She discusses her project conducting a trend analysis for PaymentExpress and how the research skills from her humanities background apply to her role. Jessica highlights the company's supportive and welcoming culture, the independence interns are given to manage their own time, and describes Grant Street as a company that is truly "invested" in its employees.

Meet Andrei: Event Planning Intern (Summer 2019)

In this spotlight, an Events Intern shares her experience organizing key company functions, from the Summer Company Picnic to the annual User Group Meeting in Florida. She describes Grant Street’s work environment as driven, respectful, and highly collaborative, where every individual's contribution is valued. Attracted to the company’s rapid growth, she advises future interns to “become a sponge” and absorb every detail to make an impact during their time here.

Meet Claire: Software Developer Intern (Summer 2019)

Manatee County, FL Tax Collector Goes Live with RenewExpress®

Grant Street and Volusia Water Launch First PayHub® Site

Orange County, CA Goes Live with PaymentExpress®

Charleston County, SC Goes Live with PaymentExpress®

Bay County, FL Tax Collector Goes Live with TaxSys®

Flagler County, FL Tax Collector Goes Live with TaxSys®

City of Norfolk First in Virginia to Competitively Auction Bonds

City and County of San Francisco, California Selects TaxSys®

Jefferson County, AL Selects PaymentExpress®

Meet Robin, Data Conversion Specialist Team Lead

Robin, a Data Conversion Specialist Team Lead at Grant Street Group, ensures counties have a smooth transition to TaxSys® by overseeing data conversion from legacy systems. Since joining in 2017, Robin has valued the company’s collaborative culture, enjoys helping onboard new team members, and combines a love of technology with animal rescue work outside the office.

State of New Mexico Taxation and Revenue Department Selects PaymentExpress® as New Payment Processing System

Should I Take the Leap?: Training and Onboarding at GSG

Thinking about applying to Grant Street Group? This post walks you through our transparent onboarding process—what to expect from us, what we expect from you, and how we support new employees during their first weeks and beyond.

Hernando County Tax Collector, FL Goes Live with PaymentExpress®

Renew Your Registration Online with No Service Fee in Pinellas County

Bay County, Florida Selects TaxSys®

Meet Paul Bence, 2017 Business Analyst Intern

Meet Nick Roberts, 2017 Software Developer Intern

County of San Mateo, California Selects TaxSys®

AAMVA MOVE Article: Ohio BMV Teams Up with Grant Street Group

Douglas County, NE Treasurer Takes Payments Online With Grant Street Group

MTA Hosts Successful $700M Note Sale on MuniAuction®

Orange County, CA Takes Tax-Defaulted Timeshare Auctions Online With Grant Street Group

PaymentExpress Processes Over $1.2 Billion in November

Ohio Bureau of Motor Vehicles Goes Live with PaymentExpress® as New Point-of-Sale ePayment Solution

Escambia County, Florida Goes Live with TaxSys®

Grant Street Group Becomes Bronze Sponsor of The Perl Foundation

New York Metropolitan Transportation Authority (MTA) Hosts $628M Note Sale on MuniAuction®

PaymentExpress Processes Over $1 Billion in Payments in November 2015

Commonwealth of Massachusetts Selects PaymentExpress® as New Statewide ePayment Solution