The South Dakota Department of Revenue (DOR) successfully launched a new title and vehicle registration system, 605DRIVE, streamlining motor vehicle administration and adding new services for online payers. This launch included a modernization of e-payments – transitioning to Grant Street Group’s PaymentExpress solution, which now processes the DOR’s online payments, including vehicle registration renewals, temporary permits, duplicate titles, and dealer fees. PaymentExpress provides the option to use digital wallets, like Apple Pay, PayPal, and Google Pay, further enhancing the customer service experience for the citizens of South Dakota.
“Grant Street has been a key partner in our system modernization, collaborating seamlessly with FAST Enterprises to deliver a modern payment experience to South Dakotans. We found the Grant Street team easy to work with, flexible, and proactive in solving our problems,” said Rosa Yaeger, MVD Director, South Dakota Department of Revenue.
In addition to modernizing customer payment options, PaymentExpress provides a feature-rich solution that improves the operational experience for both customers and staff. By providing a durable, real-time integration with 605DRIVE, PaymentExpress streamlines the payment workflow and reduces error cases. Additional benefits include effective handling of chargebacks, real-time e-check validation, customizable unified reporting, and a robust data analytics tool.
“We are pleased to partner with the South Dakota Department of Revenue to bring an upgraded payment experience to South Dakotans. Congratulations on this success!” said Tim Lowrance, Grant Street Group’s Business Development Strategist.
The benefits of PaymentExpress include seamless integration with county and state systems of record, increased digital payment adoption, robust security, faster checkout times, reduced e-check returns, and improved reconciliation, account balancing, and reporting, to name a few.
For more information, contact Tim Lowrance at (412) 514-5816 or via email Tim.Lowrance@GrantStreet.com.
About Grant Street Group
Grant Street Group specializes in cloud-based government solutions for tax collection, e-payments, and auctions. Every year, we process over $67 billion in tax payments and $30 billion in e-payments. Over the past 20 years, Grant Street has hosted online auctions of financial instruments exceeding $13 trillion. Our innovative software products help government entities enhance service delivery, efficiency, and operational excellence.